Communication:
Actively listens to the ideas and concerns of others.
Analyzes information from varying perspectives, establishes the pivotal element
of an issue, and reaches a logical conclusion through the process.
Expresses ideas clearly, concisely, directly and willingly.
Listens to
Others: Encourages others to share
their ideas and concerns. Listens openly to all viewpoints without
interrupting. Summarizes information and verifies understanding.
Processes
Information: Gets to the point.
Evaluates the pros and cons as well as the short and long-range consequences of
decisions. Develops logical, clear conclusions.
Communicates
Effectively: Expresses self clearly, both in writing and in
speaking. Is thorough, yet concise, an is consistently straightforward.
Readily shares information with others.
Leadership:
Has built a solid foundation of trust by leading through
example. Clearly defines expectations and charts the course for successful
implementation. Delegates appropriately, empowering others to manage
challenges.
Instills
Trust: Can be trusted to keep promises and confidences.
Is honest and ethical.
Provides
Direction: Establishes clear expectations and a manageable
workload. Plans the steps required to accomplish objectives, while keeping
an overall vision.
Delegates
Responsibility: Delegates appropriate jobs to appropriate
people. Empowers others to work and solve problems on their own.
Adaptability:
Deals effectively with diverse work styles and in differing
environments. Adjusts constructively to setbacks and plans for change.
Encourages creativity, innovation and risk-taking.
Adjusts to
Circumstances: Can Adjust to people's diverse work styles and
to varying environments. Deals with setbacks constructively and
anticipates change.
Thinks
Creatively: Brings an imaginative approach to the job,
inspiring innovation, risk-taking and creative problem-solving.
Relationships:
Is sensitive to the feelings of others and contributes to a
positive, cooperative workplace. Capably resolves conflicts and builds
consensus while formulating goals and maximizing use of team talent.
Builds
Personal Relationships: Is considerate of other's feelings,
shows freedom from unfair biases and is tactful when giving criticism.
Remains composed under stress.
Facilitates
Team Success: Resolves conflicts fairly in a spirit of
cooperation. Builds consensus and leads team in setting appropriate goals.
Recruits effectively and uses talents of group wisely.
Task Management:
Uses technology, resources and time efficiently. Learns
quickly and applies current information to appropriate tasks.
Works
Efficiently: Makes efficient use of current technology and wise
use of outside resources. Avoids procrastination and sets priorities.
Works
Competently: Has mastered the fundamentals of the job.
Can quickly and competently apply new methods and new information to appropriate
tasks.
Production:
Initiates action. Is assertive and decisive.
Overcomes obstacles to achieve high-quality beneficial results.
Takes Action:
Knows when the time is right to initiate action. Handles problems with
assertiveness and makes timely, firm decisions.
Achieves
Results: Overcomes obstacles to achieve results and sets high
standards for others that positively impact the organization.
Development of Others:
Coaches effectively and makes training available. Provides
timely, objective performance reviews. Gives recognition to top-notch work
and extra effort. Is enthusiastic and promotes positive attitudes.
Cultivates
Individual Talents: Is an effective coach and makes training
available. Provides objective performance feedback on a timely basis.
Motivates
Successfully: Gives recognition to people who produce excellent
work and give extra effort. Has an enthusiastic attitude that positively
affects others.
Personal Development:
Displays a high level of energy, persistence and a positive
outlook. Learns from mistakes and constructive criticism and continuously
seeks ways to improve.
Displays
Commitment: Maintains a high level of energy, perseveres and
remains positive.
Seeks
Improvement: Learns positive lessons from mistakes and
constructive criticism. Pursues resources to improve and develop
professionally. Sets no limits on personal potential.
Convey clear expectations for roles
and levels of performance
