Newsletters

Month	Major Articles
May 2008	When Are Assumptions Good? Putting the Puzzle Pieces Where they Fit What Goes Around Case Study - PXT Helps Financial Firm Match Bankers to Job
April 2008	Coaching Early and Often 10 Steps to Effective Coaching Is Your Team Lacking a Coach Transforming a Culture through Coaching Case Study - Profile XT™ Helps Healthcare Firm Gain Footing in Selecting Workers
March 2008	Crisp and Vivid High Def Customer Service Do You Own or Rent Your Customers New CSP Report Shines Light on What Customer Service Means Case Study - Gaining Confidence with Profile XT™ Job Match
February 2008	Measuring Your Compatibility Quotient Case Study - Profile XT Quiets Squeaky Wheel in Oilfield Service Company Profiles Workforce Compatibility™: A Smooth Path between Manager, Worker
January 2008	Compilation of Case Studies...Awesome!
December 2007	Looking For (Good Candidates) in All The Wrong Places Background Screening - Cover Your Bases Case Study - Credit Union Uses A Combination of Assessments to Buck Turnover Trends
November 2007	Getting Our Teams in Gear A Father-Son Formula for Team Building Producing Art with Profiles Team Analysis Case Study - Profile XT™ Helps Fine-Tune Team at a Financial Services Firm
October 2007	To Improve Corporate Performance, Look Beyond the Process Paving the Way for a Happy Marriage How to Become an Employer of Choice Case Study - A 10 Month Study...a Drop in Turnover
September 2007	How to Blend Science with the Art of Sales Science Case Study - Identifying Sales Leaders with Profiles Sales Indicator Success Story - The Corban Group Finds Right Fit with PXT Sales Product Focus - "PSI & PXTS": Turning the 80 - 20 Rule on its Ear
August 2007	Recruiting Uphill - Where Will You Find Tomorrow's Workers? Seeing The Future 1 in 12 Workers Admit To Current Drug Use Step One Survey II™ Improves Hiring Decisions, Even In Temp-To- Hire Situations
July 2007	Every Entrepreneur Needs A Little "RLC" Sales Skills Get A Little Respect Good To...Gone ?!? Case Study - Profile XT™ Success Patterns and Effects on Sales Production
June 2007	Three and a Half Trillion Reasons to Prepare for the Upcoming Workforce Crises Ten Ways to Engage Employees Taming Turnover and Retaining Your Brightest Stars
May 2007	What Do We Do With The Low Performers? Of Swimmers, And Runners, And Flyers - And Job Descriptions Case Study - Is It Time To Take Assessment Use To The Next Level?
April 2007	Aging And The Workforce: A True Paradigm Shift! Internet Recruiting: Everybody's Doing It, Finally! Head & Shoulders...Above Your Competition! Case Study - Moving Company Moves To Assessments To Stem Turnover
March 2007	Creating a 'Strong Bench' at Specialized Loan Servicing Assessment Tools Must Be Reliable Who's in Charge Here? Case Study - Profile XT Aids Financial Group in Matching Top Performers Product Focus - ProfilesEasy
February 2007	If the Shoe Fits: The Story of Sava Senior Care Assessment Tools Must Be Fair to All Groups What Does Good Leadership Look Like Product Focus - Step One Survey II Saves Consulting Company from Costly Hiring Mistakes
January 2007	Eliminate Hiring Errors Changes Coming to EEOC-1 in 2007 What is Performance Management? You Can't Fit Square Pegs Into Round Holes Case Study - Healthcare Organization Improves Selection Practices
December 2006	3M Trainer Finds Solutions Using The "Whole Person" Approach To Reduce Turnover, Realize What Causes It Product Focus - That Was Just The Last Straw Case Study - Sales Indicator at a Midwest Staffing Agency
November 2006	A Challenging Future: Retention, Productivity And Education Recruiting In A Job-Seeker's Market: How To Compete And Win Case Study - Measurements, ROI: Common Effects Across Assessment Programs
October 2006	*Quick To Hire - Getting It Right Is Just Not* That Easy Tracking Turnover - An Insufficient Metric - and Some Alternatives Case Study - Medical Lab's Strategic Hiring System Trims First Year Failures**
September 2006	Forget "Warm and Fuzzy" - Know The Costs of Lost Talent Execution In Business Trim The Time Wasters Case Study - Call Center Working To Improve Sales Force With The Profile XT
August 2006	Desperately Seeking Added Value - The Key to Beating Your Competition Sales Force Of Top Producers - A Manager's (And Owner's) Dream Case Study - Missed Opportunities In Systematic Use Of Pre-Hire Assessments
July 2006	Building A Referral Based Business What Can We Do About Low Performers Case Study - Opportunities For Reducing Hire Failure - Applying Assessment Criteria
June 2006	Basic Behaviors in Short Supply; Showing Up, Working Hard "Our Assessment Program Isn't Working..." Case Studies - When You Don't Use The Information
May 2006	A Patchwork Quilt Of HR News And Stories New Recertification Opportunities For HR Professionals Case Study - Effects Of Hiring Under-producers In Sales
April 2006	As The Labor Pool Shrinks: We Keep Making Jobs---How Long? So, You Don't Screen Executives For Integrity? Case Study - Simple Prescreening Program Reduces Early Hire Failure
March 2006	Hiring In North America: Why Are We So Often Wrong? Business Integrity And Ethics - "Walk The Talk" Case Study - Account Managers In Insurance: Differentiating Top & Bottom Performers
February 2006	Aging Workforce Impacts Recruiting, Hiring, Succession Planning Efforts Case Study Results - Profiles Assessment User Wins SHRM Award Does Our Assessment Program Work? - Providing Evidence
January 2006	"Lean Solutions" Require People - People Who Match Their Jobs Well! Understanding The People You Manage...Assessment Tools Can Help Case Study - Setting Cutoff Scores In Hiring - Job-Relatedness Is Critical
December 2005	The Music Teacher Was Right! Case Study - "Interrupted Process" Studies Provide Opportunity For Natural Experiments Case Study - Abandoning An Assessment Criterion Proves Costly For Manufacturer
November 2005	Court Ruling Is A Wake-Up Call - Review Your Assessment & Hiring Practices Which Assessment, And How Case Study - On The Road From Good To Great - Leadership Development
October 2005	Economy Continues To Heat Up - That's Good And Bad! How To Wear Many Hats And Keep Your Head On Straight Case Study - Award Winning Hospitality Property Cuts New Hire Failures
September 2005	Developing Your Future Leaders: Without a Plan, How Will You Find Them? Lies: An Everyday Occurrence Coaching Tip Case Study - Tellers in Credit Unions - Top & Bottom Performers
August 2005	Top Employees...or Top Candidates? Which Do You Select? Workplace Absences Hit Five-Year High As Jobs Increase, New Challenges For HR Emerge Case Study - Getting It Right...The Importance Of Local Success Patterns
July 2005	Triage And The Evolving Business - First, Stop The Bleeding What Lies Ahead Economically? - An Opinion Case Study - Improving Operations And Bottom Line Of A Private Security Firm
June 2005	Expanding Your Pool - The Key To Being Selective Why Job Interviews Are Often Misleading Case Study - Customer Service "Blitz" Improves Service, Provides Ongoing Training
May 2005	Job Satisfaction And The Risk Of Increased Turnover Call Centers - A Plethora Of Special Challenges Case Study - Call Center Improves Retention With Strategic Hiring System
April 2005	Selecting Top Performers - Be careful What You Ask For Case Study - Credit Union Cuts Turnover With Assessment Program Case Study - Simple Candidate Prescreening Cuts Hire Failures In Gaming Operation
March 2005	Turnover Costs of Eldercare Providers Over $4 Billion Per Year The Sport Of Business Case Study - Bank Hikes Employee Retention & Customer Satisfaction In Tough Market
February 2005	Do You Use Temporary Employees? - What Do You Know About Them? Complacency In Employee Risks - Why We Don't Do More? Case Study - Effects Of Changes In Hiring Practices - Assessment And Human The Elements Of Greatness
January 2005	What Is Your Capacity? Planning & Growth Getting The Right People On The Bus, Right Seats... Case Study - Selecting Leadership Candidates - What About The Outlier?
December 2004	Checking In With The Economy - Does Anyone Know Anything? Small Business Proprietors Remain Optimistic Case Study - Identifying Great Sales People!
November 2004	Keeping Your Best - How To Improve The Odds When Good Applicants Are Scarce, Reach Further Build Your Retention Library Case Study - Strategic Hiring System Pays Off In Reservations Call Center
October 2004	Stop Losing Your Memory Credit Unions and Sales The Hiring Process Plugging The Drain
September 2004	Performance Appraisals - The Horns Of Dilemma Fishing For Better Applicants - Deepen Your Pool In Search of "Common Sense" Early Measurement Of Effects Of A Strategic Hiring System
August 2004	We ALL Run Call Centers - Customer Service Issues What Happened To Strategic HR? Reducing The Interview Workload Progressive Improvement In Hiring Success - Learning To Do It Better
July 2004	The Slight Edge...In Business, In The World Retention And Accountability - Where Are The Numbers? Performance Reviews - Who Are Your Top Performers? Case Study - Let The Data Map The Career Path
June 2004	Who Manages Change? Poisoning Your Own Well - Over-promotion Mirror, Mirror On The Wall - A 360 Degree View Case Study - Matching People to Positions Pays Off For This Company
May 2004	Occupational Injuries Decline - Do We Know Why? Losing Your Best - A Real Risk Preparing For Challenges: Banking Information Case Study - Job Patterns MUST Change, If Your Business Has Changed!
April 2004	Job Growth Low, Productivity Up - JobFit is Pivotal Factor Measure Your People With The "YES" Yardstick Does Your (Hiring) Elevator Go To The Top? Case Study - Assessment Costs Decline With Improved Hiring!
March 2004	The Persistent Myth - Locally Customized Assessments Job Fit Or Mis-Fit? - Performance Based Dismissals Are You Ready For The Next Step? (Step One Survey II) Case Study - If Your Sales Are Less Than You'd Like (And Whose Aren't)
February 2004	Winds of Change - Do You Have Everything Tied Down Make Your Resolution For 2004 - Better Hiring Asses Your Managers OR Management By Assessment Case Study - "Our Assessment Program Isn't Working"
January 2004	HR Spending - Where Are We Putting Our Money Basic Profit Improvement 101 Using 360 Degree Feedback For Maximum Benefit Case Study - Top & Bottom Performers In Customer Service